Stibo DX customers can expect the same level of support as always. We are taking all necessary measures to ensure the continuity of our business operations.
Despite the disruptions caused by the COVID-19 pandemic, our main focus is to ensure that our customer support and operations are unaffected while ensuring the safety of our employees.
To this effect, we have taken all necessary measures to ensure that our Global Support and Operations organization continues to provide full support 24/7.
In those locations where the COVID-19 situation has led authorities to recommend restrictions on business activities, we have instructed staff to work from home to ensure uninterrupted customer support and operations.
As a result, our Software Development organization will continue to ensure uninterrupted second line support and continuous development of Stibo DX software.
Stibo DX will continue to follow the directions given by local, regional, and national authorities while monitoring the situation closely.
If you have any questions about Stibo DX customer support and operations during the coronavirus/COVID-19 situation, please contact your Stibo DX Customer Service Manager or contact us here.